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Zero Client Unable to Access Some Folders or Files on SharePoint

by on March 6, 2014

The user can access some files and folders in the same library but not others, permissions are the same, user is on a zero client environment

 

Issue:

User cannot open files in word, cannot open in windows explorer view

Resolution:

Check for special characters in the title (*, +, %, $, etc)

Rename folder (you will have to do this from the SharePoint front end)

Attempt to access again – you should now be able to access content directly or with explorer view

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